Thoothukudi Corporation | thoothukudicorporation | thoothukudicorporation website Whatsapp Help Line : 7397 731 065
Call Us : 0461-2326901, 2326902, 2326903
Email : commr.thoothukudi@tn.gov.in

CITIZENS CHARTER

AIMS OF THE CHARTER

  • Torender expenditious andquality service
  • Fixing time schedulefor rendering Civic Services
  • ToImprove thetransparency andefficiency ofadministration

STIPULATING TIME LIMITS FOR PROMPT DIS DISCHARGE OFDUTIES

A) HOUSESERVICE CONNECTION

Issue of Application In The Engineering section
Receipt of Filled up application In TheEngineering Section
Intimation to remit the estimated connection charges 15 days
Sanction Order forhouse service connection and execution of work 30 days
Drinking water supply through lorry within24 hours
Repairs toHouse serviceConnection 7Days
Leakage or Repair in Main Pumping Within 2 Days
Complaints about pollution of drinking water 10 days
Repair to Public Tap 2 days
Replacement of Defective Water supply meters 15 Days

B. RECTIFICATION OF DEFECTS

Repair or Block in Main Drainage Pipe 7 Days
Repair in the Huge Drain's Connection of Darinage 3 Days
Septic Tank Cleaning 3 days

C. MAINTANANACE OF ROADS AND PAVEMENTS

Replacements of manhole covers 3 Days
Decision on application of Road cutting 7 Days

D.STREET LIGHTS

Replacing or Repairing Bulbs/Tube inthe main Roads 2 Days
In the interior Street 3 Days

E.LICENCE UNDER PUBLIC HEALTH ACT

Issue of apllication and Receipt of application with fees then&there Information Centre
Issue of Licence 30 DAYS
Issue of Renuel Applications and Receipt of Applications with Fees Information Centre

F.PUBLIC HEALTH

Complaints on Cleaning of Public Places and roads 2 Days
Complaints about non clearence of rubbish from dust bins 1 Day
Information about cholera and other Communicable diseases with in 24 days
Issue of Birth & Death Certificates 7 Days

F.BUILDING LICENSE

Issue of apllications and Receipt of Fees then&there Information Centre
Acknowledgement for Receipt of application Information Centre
Issue of Building License 30 days

G. PROPERTY TAX

To gather Particulars regarding assesment In the Information Centre
Receipt of application for inclusion in the monthly list of assesment In the Information Centre
Orders of Levying Tax within 15 days